FAQs – FitFlop Shoes UK

What types of shoes does FitFlop offer?

FitFlop specializes in women’s footwear designed for comfort, support, and everyday wear. Our collection includes sneakers, sandals, boots, and flats, all crafted to reduce foot fatigue while maintaining stylish designs.

How do I choose the right size?

Each product page includes a detailed size chart. Measure your feet carefully and compare with the chart to select the correct fit. If you are between sizes, we recommend choosing the larger size for maximum comfort and support.

Can I return or exchange my order?

Yes, FitFlop accepts returns and exchanges within 30 days of receipt. Shoes must be unworn, unwashed, and returned in their original condition with all tags and packaging intact. Visit our Returns page for detailed instructions.

How long does shipping take in the UK?

Standard UK shipping usually takes 3–5 business days. Expedited shipping options are available at checkout for faster delivery.

Do you ship internationally?

Yes, FitFlop ships to selected international destinations. Shipping costs and delivery times vary by country and will be displayed at checkout.

Can I track my order?

Yes. Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor delivery status.

Are FitFlop products authentic?

Absolutely. All items sold on fitflopsneakers.co.uk are 100% genuine FitFlop shoes, crafted with high-quality materials and ergonomic designs for all-day comfort.

What payment methods are accepted?

We accept major credit and debit cards, PayPal, and other secure payment methods available at checkout.

How should I care for my FitFlop shoes?

Care instructions are provided on each product page and on the shoe label. Following these guidelines helps maintain comfort, support, and durability.

Who can I contact for help?

Our customer service team is happy to assist with any questions. You can reach us at:
[email protected]